Privacy Policy

Last updated: December 15, 2024

Introduction

At Fruitdrier, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at fruitdrier.com and use our investment insights services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect the following types of personal information:

  • Name and contact information (email address, phone number)
  • Demographic information (age, location, investment experience level)
  • Financial information (investment goals, risk tolerance, portfolio size)
  • Account credentials and preferences
  • Communication records and feedback

Automatically Collected Information

When you visit our website, we automatically collect certain information:

  • IP address and browser information
  • Device type and operating system
  • Pages visited and time spent on our site
  • Referring website and search terms used
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Provide personalized investment insights and recommendations for Canadian investors
  • Deliver content about investment options, including ETF investing, crypto trading, and stock market opportunities
  • Send educational materials about investment strategies for small amounts like $250 CAD
  • Improve our services and develop new features
  • Communicate with you about your account and our services
  • Comply with legal obligations and regulatory requirements
  • Prevent fraud and ensure platform security
  • Analyze website usage and optimize user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and providing our services, including:

  • Cloud hosting and data storage providers
  • Email marketing and communication platforms
  • Analytics and performance monitoring services
  • Payment processing services

Legal Requirements

We may disclose your information when required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or illegal activities
  • Enforce our terms of service

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL encryption for data transmission
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee training on data protection practices
  • Multi-factor authentication for administrative access

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot provide absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Types of cookies we use include:

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality.

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Portability: Request transfer of your data to another service provider
  • Opt-out: Unsubscribe from marketing communications at any time
  • Restriction: Request limitation of processing in certain circumstances

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Factors we consider when determining retention periods include:

  • The nature and sensitivity of the information
  • Legal and regulatory requirements
  • The purposes for which we collected the information
  • Whether you have requested deletion of your information

International Data Transfers

Your information may be transferred to and processed in countries other than Canada. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights, including:

  • Adequacy decisions by relevant authorities
  • Standard contractual clauses
  • Certification schemes and codes of conduct
  • Other legally recognized transfer mechanisms

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will:

  • Update the "Last updated" date at the top of this policy
  • Notify you of significant changes via email or website notice
  • Provide a summary of key changes when appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@fruitdrier.com

Mailing Address:

Fruitdrier Privacy Office
1250 René-Lévesque Blvd West, Suite 2200
Montreal, QC H3B 4W8
Canada

We will respond to your inquiries within 30 days of receipt.

Compliance with Canadian Privacy Laws

This Privacy Policy is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation. We are committed to maintaining the highest standards of privacy protection for all Canadian users seeking investment insights and financial education.